Albany, New York: The vendor landscape of the facilities management
(FM) market is characterized
by the presence of industry leaders Sodexo, Inc. and ISS World Services A/S.
Transparency Market Research reveals that these two companies, along with
Broadspectrum (Australia) Pty Limited and Bilfinger HSG Facility Management
GmbH, together accounted for only 28% of the global market in 2015, indicating
that there is significant scope for other service providers to strengthen their
position in the FM services market.
“Cross-border mergers
and acquisitions with expanding regional coverage and customer network hold
immense opportunities for FM service providers owing to the expansion of
business activity across the globe,” a TMR analyst predicts.
TMR finds that an
increasing number of companies have been providing bundled facilities
management services – a combination of soft and hard FM services – in order to
improve the efficiency of business processes and deliver quality and valued
services to their clients.
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“Bundled facilities
management services have proven to be extremely useful in strengthening
long-term relationships between the service provider and the client,” says a
TMR analyst. Several companies in the U.K., for instance Northampton-based
14forty FM Support Services and London-based G4S plc, have been dedicatedly providing
a variety of bundled FM services such as security, cleaning, reception, food
and hospitality, and workplace management. This has enabled an enhanced level
of professional development and cross-service efficiencies of facilities
management services.
On the other hand,
total FM services have also gained much traction in recent years. “These
single-point delivery services have successfully helped improve services and
bring down overall cost,” the author of the study observes. “Companies have
also found that total FM services provide central control to the entire
facilities management and minimize complexities among various services.”
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Tackling Cost Issues
with Facilities Management
As more and more
companies aim toward reduction in maintenance and operation costs, facilities
management has emerged as the ideal solution for firms in the short, medium,
and long term. FM services have been supporting companies in reducing capital
expenditure and increasing investments in primary services, a goal which most
organizations strive for.
Energy consumption is
also a major hiccup in most business activities since excessive consumption of
acts as an added operating cost. By developing an integrated design for
business operations, FM services held companies curb energy usage and improve
overall performance.
Facilities management
outsourcing services have emerged as an alternative for firms that want to
focus solely on their core functions and business strategies. In the short and
medium term, the adoption of outsourced FM services is likely to have a
moderate impact. However, TMR predicts that these services will have a
significant impact on companies in the long run. “This can be attributed to the
increasing number of third-party contracts for FM outsourcing and the surging
adoption of facilities management services in regions such as Europe, North
America, and Asia Pacific,” the analyst states.
The opportunity in the
facilities management market is set to rise at a 13.6% CAGR over the course of
the forecast period, TMR finds. This means an increase from US$606.4 bn in 2015
to US$1,887 bn by 2024.
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