Mobile
workforce management refers to software and related services used for
managing the employees working outside the company premises. Mobile workforce
management emphasizes on mobile workers and their usage and selection of
hardware, services and software by industry, company size and liability. Mobile
workforce management helps in distributing the workforce efficiently across
various departments in an organization. The core function of mobile workforce
management include time and attendance management, labor planning, tasking and
staffing, payroll management and performance reporting. Mobile workforce
management uses location technology mainly GPS on mobile handheld devices such
as smartphone, feature phones, tablets and rugged devices. By deploying mobile
workforce management solution an organization can boost its performance and
future proof the investment. Mobile workflow management solutions in an
organization focus on work scheduling, field force automation and fleet
management, that helps to tackle various objectives including reducing
expenditures, improving asset tracking, and streamlining workflows, among
others.
Mobile workforce management
market is segmented on the basis of end user, deployment, and geography. Based
on deployment, the mobile workforce management market is segmented into on
premise and cloud based. On the basis of end-user, the mobile workforce
management market is categorized into BFSI (banking, financial services and
insurance), communication, logistics, manufacturing and others (utilities and media).
BFSI sector is expected to witness high adoption of mobile workforce management
solutions owing to significant demand in the insurance sector. Furthermore, on
the basis of geography, the mobile workforce management market is segmented
into five major regions including North America, Asia Pacific, Europe, Middle
East and Africa and Latin America.
With
the growing popularity of enterprise mobile as-a-service in organizations, the
vendors are focusing to develop solutions with advance security features. These
solutions enable secure access to business processes across devices and enhance
the functionalities for managing mobile workflows. Thus, increasing demand of
enterprise mobile as a service is driving the growth of mobile workforce
management as a service market globally. New application development in
workflow solution space coupled with the increasing need to improve
productivity within organizations are some of the factors that are stimulating
the growth of mobile workforce management market. However, lack of appropriate
technical expertise is one of the factor that is anticipated to inhibit the
growth of mobile workforce management market over the forecast period globally.
The leading market vendors are
expected to develop mobile self-service applications over the next few years
which are expected to boost the application of workforce management solution.
For instance, a smartphone based mobile application could give employees direct
access to HR data and help in log in and out remotely. Similar areas of
application are anticipated to emerge as an opportunity for leading players in
the mobile workforce management market.
Some of the key players in the
mobile workforce management market include ClickSoftware Technologies, IFS
Solutions Ltd., Oracle Corporation, SAP AG, Service Max, Verizon Wireless,
Actsoft Inc., ADP LLC., Airclic Inc., Aricent Inc., AT&T Inc., FeedHenry
(Red Hat Inc), MobiWork LLC, Pegasystems Inc., ProntoForms Corporations,
ServicePower, Sprint, TeleCommunications System Inc., Zebra Technlogies
Corporation, Vox Mobile, Work Force Software LLC, Telus International, and
Trimble Navigation Ltd. among others.
The report offers a
comprehensive evaluation of the market. It does so via in-depth insights,
understanding market evolution by tracking historical developments, and
analyzing the present scenario and future projections based on optimistic and
likely scenarios. Each research report serves as a repository of analysis and
information for every facet of the market, including but not limited to:
Regional markets, technology developments, types, applications, and the
competitive landscape.
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